Virtual Events

Advances in AI and automation are reshaping customer service—and keeping up is critical to any support team’s success.Join our upcoming virtual event to learn how CS leaders are preparing teams—and customers—for AI.Join Intercom’s VP of Customer Support, Declan Ivory, along with our guest speaker Sam Forde, Merchant Success Manager at Zapiet, to learn how to:<ul><li>Prepare your support teams to work seamlessly with AI and automation</li><li>Set customer expectations for interacting with AI</li><li>Optimise your knowledge base for AI bots like Fin</li><li>Ensure proper security and compliance</li><li>And more</li></ul>We’ll also have time at the end of a live Q&amp;A!&nbsp;

Advances in AI and automation are reshaping customer service— but how are CS leaders preparing for these changes?

Virtual Event

Prepare your support team for AI

Join us on a sommelier-guided virtual journey through France Champagne country for a perfectly paired tasting experience. Whether you're a champagne enthusiast or novice - our engaged sommelier will immerse you in the history, harvest and bottling process behind your champagne and the taste profiles of your hand crafted speciality cheese.This will be a unique experience with CX peers which will be followed by a Q&amp;A with Intercom’s own executive leaders and our customers.Please be sure to add in the address you would like us to send the wine and cheese to when you RSVP!

Join use on a sommelier-guided virtual journey through France champagne country for a perfectly paired tasting experience.

CX Leaders Virtual Champagne and Cheese Pairing

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