Unlocking Automation with Intercom | Product Deep Dive (EMEA)


Wednesday, September 13, 2023, 10:00 – 11:00 AM UTC

Virtual event
Customer Service
Customer Support

About this event

This webinar will be most relevant for teams who are looking to improve their self service rate and optimise their customer journey through leveraging Intercom's Workflows and AI chatbot features.

Our Customer Success team will deep dive into:

  • Setting up our Basics and Workflows features
  • Popular use cases for our brand new Workflow triggers
  • Our recommended approach for utilising Fin and Workflows together
  • Reporting on the success of your Workflows and Fin

We will also leave some time for a Q&A session so bring all your questions!


  • Julie Newman


    Customer Success Manager

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