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Wednesday, September 13, 2023, 10:00 – 11:00 AM UTC
Virtual event
Customer Service
Customer Support
About this event
This webinar will be most relevant for teams who are looking to improve their self service rate and optimise their customer journey through leveraging Intercom's Workflows and AI chatbot features.
Our Customer Success team will deep dive into:
Setting up our Basics and Workflows features
Popular use cases for our brand new Workflow triggers
Our recommended approach for utilising Fin and Workflows together
Reporting on the success of your Workflows and Fin
We will also leave some time for a Q&A session so bring all your questions!
