Tested Strategies For Improving Retention And Reducing Churn

Webinars

Wed, Dec 7, 5:00 PM (UTC)

481
RSVPs

Join leaders from Intercom, Productboard, and FullStory where they’ll share the strategies they - and their customers - use for improving retention and reducing churn.

Virtual event

About this event

Update on December 8, 2022: Here is a link to watch this webinar on-demand!

Retention is the new conversion, especially as businesses tighten their belts. Join leaders from Intercom, Productboard, and FullStory where they’ll share the strategies they - and their customers - use for improving retention and reducing churn.

You’ll learn:

  • Tactics to surface value across the entire customer lifecycle
  • How to identify your customers’ points of frustration, and how to intervene in real-time
  • Strategies to develop more proactive support measures
  • Ways to uncover valuable product insights from customers conversations and behavior data

Speakers

  • Mark Iafrate

    Intercom

    Marketing Lead

  • Japna Sethi

    ProductBoard

    Group Product Manager, Growth

  • Chip Lay

    FullStory

    Product Strategy

Partners

FullStory

Productboard