Customer Service Trends 2023 - EMEA

Webinars
Wed, Feb 8, 3:00 PM (CET)

About this event

Exceeding customer expectations is business-critical in 2023—but it’s also more challenging than ever. That’s why staying ahead of the customer service curve is key to the success of every business.

Join us on February 8th as we launch the Intercom Customer Service Trends Report 2023, where we’ll reveal the top 5 trends changing the support game this year. Plus, you’ll hear from customer service industry leaders on how they’re navigating the challenges and opportunities of the year ahead. In addition to detailing how customer service is evolving, we'll cover investments and strategies for:

  • Boosting customer service efficiency and support team morale with modern technology
  • Making your support tech stack more cost-effective, efficient, and powerful to weather the economic storm
  • Meeting customer expectations with frictionless, personalized support

Looking for a webinar in a different region? We're also running this session in APAC and NAMER

Speakers

Host

  • Liam Geraghty

    Liam Geraghty

    Intercom

    Audio Content Producer

    See Bio