ChatGPT for customer service is here


Thursday, March 23, 2023, 4:00 – 5:00 PM UTC

Virtual event

Watch the recording!

We hope you enjoyed our discussion about Fin and how ChatGPT is shaping the future of customer service.

If you couldn't make it, or want to revisit parts of the discussion, you can watch a recording of the webinar.

Don't forget to give Fin a try and sign up for the waitlist!

Try a live demo of Fin

Chat GPT for customer service is here.

Intercom just launched Fin: a breakthrough AI bot built on ChatGPT, that accurately and immediately answers customer questions, reducing support volume and resolution times.

Join Intercom co-founder and CSO Des Traynor, along with Director of Machine Learning Fergal Reid, and VP of Product Design Emmet Connolly, for the first live demonstration of this new AI bot, along with an in-depth discussion and extended Q&A session.

You’ll learn:

  • How Fin uses GPT-4 to accurately and immediately answers customer questions
  • The impact AI advancements are making on the world of Customer Service today, and how that will evolve
  • Intercom's plans for investing more in AI and ML
  • And more!

This is your chance for a direct line to Intercom’s product team, so be sure to bring all of your burning questions!

More about Fin - Intercom's new AI bot

A breakthrough AI bot that accurately and immediately answers customer questions, reducing support volume and resolution times.

  • Holds complete support conversations in plain English, powered by GPT-4.
  • Zero setup required. Just point it at your help center and set it live.
  • Provides trustworthy, accurate answers based on your existing support content.
  • More complex questions can be seamlessly passed directly to your human support team.

Sign up for the waitlist here!  


  • Des Traynor


    Co-founder & CSO

  • Fergal Reid


    Director of Machine Learning

  • Emmet Connolly


    VP of Product Design

  • Catherine Brodigan


    Head of Global Partnerships


  • Jesse Park

    Onboarding Specialist

  • Amanda Middleton

    Onboarding Specialist

  • Jared Wilensky

    Senior Solutions Engineer

  • Alex Burton

    Manager, Account Executives

  • Nat Felix

    Senior Customer Success Manager

  • Manish Sriram

    Senior Solutions Engineer

  • Dominic Bower

    Relationship Manager

  • Dominic Bower

    Relationship Manager

Contact Us