We use cookies to ensure that we give you the best experience on our website. By continuing your visit on the website, you consent to the use of the cookies. If you want to find out more about the cookies we use, you can access our Privacy Policy.
Prepare your support team for AI
Thursday, August 31, 2023, 1:00 – 2:30 PM UTC
About this event Advances in AI and automation are reshaping customer service—and keeping up is critical to any support team’s success.
Join our upcoming virtual event to learn how CS leaders are preparing teams—and customers—for AI.
Join Intercom’s VP of Customer Support, Declan Ivory, along with our guest speaker Sam Forde, Merchant Success Manager at Zapiet, to learn how to:
Prepare your support teams to work seamlessly with AI and automation Set customer expectations for interacting with AI Optimise your knowledge base for AI bots like Fin Ensure proper security and compliance And more We’ll also have time at the end of a live Q&A!
Speaker
Sam Forde Zapiet
Merchant Success Manager
Host
Declan Ivory Intercom
VP of Customer Support
See bio
Event not ready
This event will start on Aug 31, 3:00 PM (CEST)
Refresh 15 minutes before to join.
OK
